Terms & Conditions

Last Updated: January 2026

Welcome to q777, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and q777 ("we", "us", "our", "the Platform"). By registering an account, accessing, or using any part of q777, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the Platform.

1. Acceptance of Agreement

By creating an account on q777 and clicking the confirmation checkbox during registration, you expressly accept these Terms and our Privacy Policy. These Terms apply to all players who access the Platform, regardless of their location within Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. Your continued use of the Platform after any modification to these Terms constitutes acceptance of the updated Terms.

q777 reserves the right to amend, update, or modify these Terms at any time without prior notice. It is the Player's sole responsibility to review the Terms regularly. The most current version of the Terms will always be accessible on this page with the updated date prominently displayed.

2. Player Eligibility

Access to q777 and participation in any game or betting activity is strictly limited to individuals who meet all of the following criteria:

• You must be at least 21 years of age (21+ only). Creating an account if you are under 21 is strictly prohibited and constitutes a material breach of these Terms.
• You must have the legal capacity and authority to enter into a binding agreement under the laws applicable to you.
• You must register using your own true identity. Operating multiple accounts, using false identities, or registering on behalf of another person is strictly forbidden.
• You must not be self-excluded from any gambling platform or prohibited from gambling under any applicable regulation or court order.

3. Account Registration and Verification

To access the full range of services on q777, you must register a personal account by providing accurate, complete, and up-to-date information. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. q777 will not be held liable for any loss resulting from unauthorized use of your account due to your failure to protect your login credentials.

q777 reserves the right to request identity verification documents at any time, including government-issued photo ID, proof of address, and proof of the payment method used. Failure to provide adequate verification documents within a reasonable time frame may result in temporary or permanent account suspension and the forfeiture of any pending withdrawals.

Account Security

You are responsible for all activity conducted under your account. Do not share your login credentials with any third party. If you suspect unauthorized access to your account, you must notify our support team immediately at [email protected]. q777 employs SSL encryption and industry-standard security protocols to protect your data and financial transactions.

4. Deposits and Withdrawals

q777 supports fast and convenient payment methods tailored for the Bangladesh market. Accepted payment options include:

• Mobile banking: bKash, Nagad, Rocket, Upay — with instant processing for most transactions.
• Bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank.
• Card payments via Visa and Mastercard where locally supported.
• All transactions are processed in Bangladeshi Taka (BDT, ৳). Minimum deposit and withdrawal amounts are displayed in the cashier section of your account.

Withdrawal requests are processed within the time frames specified in the Payments section of your account. q777 reserves the right to conduct additional identity and payment verification checks before releasing funds. Any attempt to reverse, chargeback, or dispute a valid deposit transaction may result in immediate account suspension and legal action.

5. Bonuses and Promotions

q777 offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the following general conditions unless otherwise specified in the individual promotion's terms:

• Welcome bonuses are available to new players on their first qualifying deposit and are subject to wagering requirements before any winnings derived from the bonus can be withdrawn.
• Wagering requirements (rollover conditions) must be met in full within the stated validity period. Failure to do so will result in the forfeiture of the bonus and any associated winnings.
• Only one bonus may be active on a player's account at any one time. Bonus stacking is not permitted unless specifically authorized by a promotional offer.
• q777 reserves the right to modify, suspend, or cancel any promotion at any time. Players who are found to be abusing the bonus system — including through use of multiple accounts, coordinated play, or bonus arbitrage — will have their bonuses voided and may have their accounts permanently closed.

6. Responsible Gaming

q777 is firmly committed to promoting responsible gaming practices. We provide players with tools designed to help maintain control over their gambling activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion options. Players who feel that gambling may be negatively affecting their lives or finances are strongly encouraged to use these tools or contact our support team for assistance.

q777 strictly prohibits gambling by persons under 21 years of age. We may require age verification at any stage of account use, and accounts found to belong to minors will be immediately closed with all funds held subject to further review. For players aged 21 and above only.

7. Prohibited Conduct

The following conduct is strictly prohibited on q777 and may result in immediate account suspension, permanent ban, and referral to relevant authorities:

• Using automated bots, scripts, AI tools, or other software to gain an unfair advantage in any game or betting market.
• Collusion with other players, match-fixing, or any activity intended to manipulate game outcomes.
• Money laundering, using q777 as a vehicle for financial fraud, or depositing funds derived from illegal activity.
• Providing false, misleading, or fraudulent information during registration, verification, or at any other point during your relationship with q777.

8. Intellectual Property

All content on the q777 platform — including but not limited to trademarks, logos, graphics, game software, text, images, audio, video, and interface design — is the exclusive intellectual property of q777 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Platform solely for personal, non-commercial entertainment purposes. Any unauthorized reproduction, distribution, modification, public display, or commercial exploitation of any part of the Platform's content is strictly prohibited and may give rise to civil and criminal liability.

9. Limitation of Liability

q777 provides its Platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, q777 disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. q777 does not guarantee that the Platform will be free from errors, interruptions, or security breaches, though we employ industry-standard measures to minimize such risks.

In no event shall q777, its directors, employees, partners, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of the Platform, even if q777 has been advised of the possibility of such damages.

10. Privacy and Data Protection

Your privacy is important to us. q777 collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your personal information as described in the Privacy Policy. We implement SSL encryption and other technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

11. Amendments to These Terms

q777 may revise these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify registered players via the email address associated with their account or through a prominent notice on the Platform. Your continued use of q777 following the posting of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Platform and close your account.

12. Governing Law and Dispute Resolution

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with applicable law. q777 encourages players to contact our support team in the first instance to resolve any disputes informally and efficiently. If a dispute cannot be resolved through direct communication, both parties agree to explore good-faith alternative resolution mechanisms before pursuing any formal legal proceedings.

13. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact our support team. Our dedicated customer service team is available around the clock to assist you. You can reach us by email at [email protected]. Please include your registered account username and a clear description of your query to help us respond as quickly as possible.